Intel and leading government software management company Accela, have successfully deployed Accela Automation throughout Clevland, Ohio. The software enables the city’s new web-based enterprise permit, license, and code enforcement system. This system integrates activities citywide in one central data warehouse providing on-line services to citizens. By powering more than 100 city inspectors with mobile devices, operations can be geared directly to the field to innovate, expand and improve services for businesses and citizens.
“Bringing multiple departments under a common database, providing citizen access to government services, and empowering inspectors with tools to access information in the field, will significantly impact the City’s ability to improve permit and inspection turnaround time,” stated Cleveland Mayor Jane Campbell. “We are confident that the implementation of the Accela solution will improve the efficiency of city processes and increase citizen access to services.”
Intel plans to continue innovating services to municipal governments, businesses and citizens around the world. As part of the “Digital Communities” initiative, Intel will lead 13 high-tech communities in a pilot to design, develop and deploy wireless networks, the result will be to enhance operations from automating mobile workers such as meter readers and building inspectors to increasing the safety as meter readers and building inspectors.
Business solutions in the city will include;
— GIS integration — Accela GIS will allow City employees to have direct access to view geographic representations of all land-use and zoning information associated with a permit when fully implemented in 2006. Built on the ArcIMS platform by ESRI, Accela GIS seamlessly integrates with Accela Automation to provide automated map analysis.
— Citizen access — The City’s citizen access portal will provide real-time, direct access via the Internet to the City’s permit and land management activities. Citizens and businesses will be able to apply and pay for permits, schedule inspections, check the status of a permit or inspection, or print an approved permit directly from the Internet, 24 hours a day, 7 days a week.